Meet QotBot
QotBot is a conversational system created by Cloudain. It connects chat, phone, and messaging into one simple way for people to reach a business. Instead of juggling multiple tools, QotBot lets customers talk, type, call, or message-and the business receives everything in one place. It makes communication easier, faster, and more organized.
Built on AWS Well-Architected Principles
QOTBOT is built following AWS Well-Architected Framework principles: operational excellence through automation and monitoring, security with encryption and access controls, reliability via redundant infrastructure, performance efficiency with optimized data paths, and cost optimization through serverless architecture. Each QOTBOT acts like a microservice with clear, bounded goals-ensuring scalability and maintainability at every layer.
Where we work
We're remote across North America with quarterly in-person build weeks.
Our values
Lead with trust
We ship compliance-first experiences so customers never question if their data is safe.
Respect the frontline
Automation should free teams to focus on high-value conversations, not replace them.
Move with clarity
Clear process and communication beats hacks. We stay calm even when phones are ringing.
What QotBot Does
QotBot is a conversational system created by Cloudain. It connects chat, phone, and messaging into one simple way for people to reach a business. Instead of juggling multiple tools, QotBot lets customers talk, type, call, or message-and the business receives everything in one place. It makes communication easier, faster, and more organized.
Chat on your website
Answer phone calls with a natural voice
Reply through SMS, WhatsApp, or Facebook Messenger
Guide customers through simple tasks like booking, form-fill, or asking questions
Reduces time spent on repetitive questions
Helps customers get answers quickly
Keeps communication organized
Works 24/7
Our Purpose
QotBot was created to help businesses communicate better with their customers-plain and simple. Good communication builds trust, saves time, and makes everyday work easier. QotBot is designed to do exactly that.