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How it works

From call to conversionin minutes

QOTBOT uses a DTMF-first IVR with per-locale language menus. Callers choose an option; routing respects business hours, VIP rules, and escalation paths.

The complete workflow

Six powerful steps that transform every customer interaction

πŸ“ž1

Inbound call

A customer dials your main number. QOTBOT answers instantly with branded greetings and gathers intent.

Inbound call
🎯2

DTMF-first IVR

Callers select a menu option using their keypad. Routing respects business hours, escalation, and language choice. Voice recognition not included in v1.

DTMF-first IVR
🧠3

Smart Routing

Menu selections determine the right workflow based on caller choice, business hours, VIP rules, and escalation paths.

Smart Routing
⚑4

Automated action

Send appointment links, order status, knowledge base answers, or transfer to the right teammate.

Automated action
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Follow-up SMS

Missed call? QOTBOT texts back within seconds with booking options, photos, and next steps.

Follow-up SMS
πŸ“Š6

Dashboards & alerts

Team dashboards show outcomes, consent, and tasksβ€”plus alerts when human follow-up is needed.

Dashboards & alerts

Built for modern teams

Everything you need to get started quickly

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Set up in minutes

Connect your phone number and choose from pre-built templates

🎨

No code required

Drag-and-drop interface for building custom workflows

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Scale as you grow

From 10 to 10,000 calls per day without infrastructure changes

Ready to see it in action?

Start capturing leads in minutes, not months