Business goals
Fewer missed calls
Handle reservation and waitlist requests 24/7 without staff picking up the phone.
Faster table turns
Optimize seating flow with automated waitlist management and timely notifications.
Happier guests
Provide clear ETAs and status updates so guests know exactly what to expect.
Top challenges we solve
Manual reservation juggling
Hosts spend too much time coordinating bookings instead of welcoming guests.
Repeated "how long is the wait?"
Constant waitlist inquiries disrupt service flow during peak hours.
Takeout status calls
Kitchen can't keep up when staff are fielding order status questions.
What QotBot does for restaurants
Streamline reservations, manage waitlists, and keep guests informed—all through voice, text, and chat.
Reservation requests
Handle booking inquiries automatically and sync with your reservation system.
Waitlist callbacks
"Table for 4 at 7?" → "Wait is ~20-30 min. Want to join the list?"
Menu FAQs
Answer allergen, vegan/vegetarian, and gluten-free questions instantly.
Takeout/curbside status texts
"Pickup ETA?" → "10 minutes. Reply 1 for curbside."
Large-party inquiry routing
Route special event requests to the right team member with context.
Allergen safety info
"Is the pesto nut-free?" → "Contains pine nuts. I can list nut-free options."
Example conversations
"Table for 4 at 7?"
"Wait is ~20-30 min. Want to join the list?"
"Is the pesto nut-free?"
"Contains pine nuts. I can list nut-free options."
"Pickup ETA?"
"10 minutes. Reply 1 to curbside."
Day-one setup
Get started quickly with our guided setup process
Menu + allergen map
Upload full menu with dietary info
Reservation policy
Set booking windows and rules
Waitlist rules
Configure wait time estimates
SMS terms
Set up compliant opt-in flows
Newsletter ideas
Keep diners engaged with regular updates about your restaurant
KPIs to watch
Track what matters most for your restaurant's success
Reservation conversions
Inquiries that become bookings
Waitlist return rates
Guests who actually show up
Resolved allergen queries
Dietary questions answered by AI
Response time
Average time to answer inquiries
Takeout order volume
Pickup and delivery requests
Newsletter opt-ins
Subscriber growth rate