Business goals
Higher class fill rate
Get more members into classes with automated booking and waitlist management.
Fewer no-shows
Send timely reminders and schedule change alerts to keep members engaged.
Smoother membership support
Handle freezes, cancellations, and membership questions without tying up staff.
Top challenges we solve
Class changes not seen in time
Members miss instructor swaps and schedule updates, leading to frustration.
Manual reschedule queues
Front desk staff spend too much time coordinating class bookings.
Membership freeze/cancel friction
Complex processes drive members away instead of keeping them engaged.
What QotBot does for fitness & wellness
Streamline class bookings, membership management, and member communications—all through voice, text, and chat.
Class find & booking links
"Beginner class tonight?" → "Yes, 6:30 pm with Maya. Want a spot?"
Waitlist & instructor change alerts
Notify members instantly when spots open or instructors change.
Membership FAQ and guided requests
"Freeze for 2 weeks." → "I'll confirm policy and submit this now."
Trial pass follow-ups
Automatically reach out to trial members with conversion offers.
Equipment & requirements info
"Yoga props required?" → "Mat provided; blocks optional."
Schedule reminders
Send pre-class reminders so members never miss their workout.
Example conversations
"Beginner class tonight?"
"Yes, 6:30 pm with Maya. Want a spot?"
"Freeze for 2 weeks."
"I'll confirm policy and submit this now."
"Yoga props required?"
"Mat provided; blocks optional."
Day-one setup
Get started quickly with our guided setup process
Class schedule
Upload full class calendar
Membership tiers
Define plans and pricing
Refund policy
Set cancellation rules
Trial rules
Configure trial passes
Newsletter ideas
Keep members motivated with regular updates and fitness tips
KPIs to watch
Track what matters most for your fitness business
Booked classes
Class attendance rate
Newsletter opt-ins
Engaged member base
No-show reductions
Improved attendance
Member saves
Retention from freezes