Business goals
Fewer returns from size confusion
Help customers find their perfect fit before they buy, reducing costly returns.
Faster pickup turnover
Notify customers when orders are ready and streamline in-store pickup.
Better new-drop visibility
Alert engaged customers about new arrivals so they don't miss hot items.
Top challenges we solve
"Do you have this in M?" calls
Staff constantly field basic inventory and sizing questions during peak hours.
Sizing differences by brand/style
Complex size charts and brand variations confuse customers and lead to returns.
Drop announcements lost in feeds
New arrivals get buried in social media, missing engaged shoppers.
What QotBot does for fashion stores
Help customers find the perfect fit, check inventory, and stay updated on new arrivals—all through text and chat.
Size & fit guidance
"Men's 9 equals what in EU?" → "EU 42. Want to see what's in stock?"
In-stock checks
Connect to your POS to provide real-time inventory status across locations.
Hold/pickup notifications
"Hold this dress?" → "I can place a 2-hour hold. Pickup by 5?"
Lookbook/new-drop alerts
"New arrivals this week?" → "Yes—want the lookbook link?"
Brand-specific sizing notes
Provide custom fit guidance based on your brand's sizing patterns and customer feedback.
Product recommendations
Suggest complementary items and complete-the-look options based on customer inquiries.
Example conversations
"Men's 9 equals what in EU?"
"EU 42. Want to see what's in stock?"
"Hold this dress?"
"I can place a 2-hour hold. Pickup by 5?"
"New arrivals this week?"
"Yes—want the lookbook link?"
Day-one setup
Get started quickly with our guided setup process
Size guides
Upload conversion charts
Brand notes
Add fit guidance per brand
Pickup/hold policy
Set hold duration rules
Return rules
Define return policy terms
Newsletter ideas
Keep customers engaged with regular updates and style inspiration
KPIs to watch
Track what matters most for your fashion retail business
Pickup time
Order to pickup duration
Size questions resolved
Fit inquiries handled by AI
Newsletter opt-ins
Drop alert subscribers
Assisted sales
Conversions from chat