Communicate in anylanguage effortlessly
Multilingual out-of-the-box: EN, ES, ZH, DE. Locale-specific IVR digits, TTS voice selection, SMS keyword aliases, and prompt keys.
Supported Languages
Four core locales with complete IVR, TTS, and SMS support
English
ENIVR Menu
1 for Sales, 2 for Support, 3 for Billing, 0 for Operator
TTS Voice
en-US-Neural2-F
SMS Keywords
Spanish (Español)
ESIVR Menu
1 para Ventas, 2 para Soporte, 3 para Facturación, 0 para Operador
TTS Voice
es-US-Neural2-A
SMS Keywords
Chinese (中文)
ZHIVR Menu
1 销售, 2 支持, 3 账单, 0 接线员
TTS Voice
cmn-CN-Wavenet-A
SMS Keywords
German (Deutsch)
DEIVR Menu
1 für Vertrieb, 2 für Support, 3 für Abrechnung, 0 für Vermittlung
TTS Voice
de-DE-Neural2-F
SMS Keywords
Language Features
Everything you need for a localized experience
Automatic Language Detection
Route callers based on their phone number prefix or manual selection
Locale-Specific Menus
Each language has tailored IVR digit maps and voice prompts
SMS Keyword Aliases
STOP, JOIN, and HELP commands work in every supported language
TTS Voice Selection
Neural voice models optimized for natural, region-specific pronunciation
Quality Assurance Checklist
Ensure prompt consistency and reliability across all languages
Prompt consistency
Verify all IVR prompts match the selected locale
TTS voice quality
Test text-to-speech pronunciation and clarity
Keyword recognition
Ensure JOIN, STOP, HELP work in each language
Digit mapping
Confirm DTMF menu options align with translations
Time zone handling
Validate business hours display in local format
SMS character encoding
Test special characters and unicode support