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Healthcare Solution

Patients get answers faster.Your staff gets time back.

Confirm appointments, route after hours, and send secure remindersβ€”without sitting on the phone all day.

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HIPAA Compliant

BAA available, PHI redaction built-in

Healthcare professionals using QOTBOT dashboard

Refill request - Sarah M.

Prescription renewal

Identity verified - forwarded to pharmacy

Appointment confirm - John D.

Follow-up visit

Confirmed via SMS - reminder scheduled

After-hours - Dr. Chen

Emergency escalation

Routed to on-call - consent logged

Healthcare-specific features

Purpose-built tools for medical practices and clinics

Secure reminders
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Secure reminders

HIPAA mode redacts PHI in transcripts, enforces role-based access, and routes sensitive messages through secure channels.

After-hours routing
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After-hours routing

Smart IVR lets patients refill, reschedule, or escalate to on-call staff while keeping consent and audit trails intact.

Staff productivity
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Staff productivity

Front desk teams see inbound context, scripted responses, and recommended follow-up tasks inside a single dashboard.

Everything your practice needs

Streamline patient communication from first call to follow-up

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Appointment confirmation

Automated SMS and voice reminders reduce no-shows by up to 40%

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Prescription refills

Secure IVR routing with identity verification and audit trails

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Patient intake

Collect symptoms, insurance info, and consent before arrival

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On-call escalation

Smart routing to on-call staff with complete context and compliance logs

Case Study

ValleyCare Clinics Success Story

How QOTBOT helped a multi-location practice improve patient experience and staff efficiency

Automated

Call response

Instant

Patient routing

24/7

Availability

HIPAA

Compliant

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HIPAA compliant by default

Security and compliance built into every feature

  • βœ“HIPAA BAA signed in onboarding
  • βœ“PHI redaction in transcripts
  • βœ“Role-based access controls
  • βœ“Secure audit trails for all interactions
  • βœ“Encrypted data storage and transmission

Ready to improve patient care?

Start automating patient communication today

No credit card required β€’ HIPAA BAA available β€’ Setup in minutes